Question 1

Do I need to book in advance?

Accepted Answer

Walk-ins are welcome, but weekends and holidays fill up fast. For groups of 6+ or any birthday celebration, please reserve via WhatsApp.

Question 2

What ages can play at HulaHoop?

Accepted Answer

HulaHoop is designed for children aged 1 to 12. We have a dedicated toddler area for under 3s.

Question 3

Do we need to wear socks?

Accepted Answer

Yes — grip socks are mandatory for both kids and accompanying adults. You can buy a pair at reception if needed.

Question 4

Can parents stay with their children?

Accepted Answer

Absolutely. Parents enter free with a paying child and can supervise or relax in the parent lounge.

Question 5

Can we bring outside food?

Accepted Answer

Outside food isn't allowed in the main play area, but you can pre-order cakes and platters for birthday parties.

Question 6

What is your cancellation policy?

Accepted Answer

Birthday bookings can be rescheduled up to 72 hours in advance at no cost. Cancellations within 72 hours are non-refundable.

Question 7

How do I book a birthday party?

Accepted Answer

Tap any 'Book on WhatsApp' button — our team will confirm availability, help pick a package and finalize your reservation.

Questions? We've got answers.